REINVENTING THE RESTAURANT

Amid Changing Consumer Trends.

Not quite a full-service dining experience but a step above typical fast food, the quick-service restaurant (QSR) has filled a critical niche for consumers who seek a reasonably priced meal out or to take home.

From in-store kiosks, apps, contactless deliveries and a growing reliance on drive throughs, the look of QSR has changed, and real estate operators must accommodate them.

Yet even in this new normal, more challenges remain. Even more advanced technology will be utilized that will remake the facility, the restaurants’ relationship with their customers and its real estate needs.

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